We offer exchanges and returns back to the original form of payment within 30 days of purchase. All exchanges and returns must have original proof of purchase and be in original condition with tags and packaging. All limited-edition and sale items are final.

For online returns, please start by contacting us at academymuseumstore@oscars.org with your first name, last name, and order number so we can assist you. Please send returned items and return form to the address below. 

Academy Museum Store Online
4817 W Jefferson Blvd
Los Angeles, CA 90016

Refunds will be returned to the original form of payment and may take up to 7 days to process. Shipping and handling fees are non-refundable.